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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brian Edwards

Brian Edwards

January 16, 2025

5  out of  5
rating by Brian Edwards
"Vince and his team are very thorough and responsive. Great customer service on all fronts. Very happy with our coverages."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mark Borrasso

November 8, 2023

5  out of  5
rating by Mark Borrasso
"Quick easy and thorough."
We responded:
"Thanks for the kind words my team prides themselves as hard workers."
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Jeanne Marie

November 30, 2022

5  out of  5
rating by Jeanne Marie
"Vince provided a great experience when we had a lightening strike at our home recently. He went above and beyond to make the process as easy as possible; despite our difficulty in finding available repair providers. He is very responsive to questions and concerns and is always available for a phone call. I would highly recommend him. - Jeanne Marie Marquette 2022"
We responded:
"Thank You for the kind words. We are here to help. "
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Becky Grindle

June 23, 2021

5  out of  5
rating by Becky Grindle
"I've been using Vince Pascoe and team at State Farm for a few years. Always very responsive making changes."
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John Boehm

April 22, 2021

5  out of  5
rating by John Boehm
"Vince Pasco Agency is awesome. Every time I need something taken care of or even just a simple question the employee's are always Very happy to help. Everyone including Vince are wonderful to talk to. Over 28 years insured thru state farm."
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miles2 go

July 24, 2018

1  out of  5
rating by miles2 go
"I don't know why I never left a review for this place 2 years ago. I would prefer to not even give this place 1 star. The staff had an accouting error on their behalf & because I thought they would handle the situtation, I never contacted my bank. Ended up screwing myself over when I went to the office after the front desk women hung the phone up on me & then Vince raised his voice at me like I was his own child. Worst customer service ever!!! I even called corporate to inform them of the issue however I'm sure nothing was done. Now I have Erie insurance & I love them! Better price & I have renters & life insurance thru them at a significant discounted rate! Extremely happy to know I made it thru that horrible experience with this office & I will continue to tell all my friends & family about the way they spoke to me. And I'm glad I could leave this review to warn others of the customer service, its about time! Response to the owners response: I did go into your office to speak to you about the matter. So no, I will not be reaching out to you directly because I still feel the same way about your company as I did almost 5 years ago."
We responded:
"Hello Debbie, We apologise that your experience with our office was an unpleasant one. That is not the service level that we hold ourselves to. We always try to go above and beyond for each and every customer. I would love the opportunity to hear about your concerns directly, please feel free to contact us at your earliest convenience. Thanks"